Meet the Team

Our passion to help people buy their dream home, get their debt under control and stop worrying about payments or dodging collections agencies is what motivates us. Every. Single. Day.


Our team brings years of experience, creative solutions and a strong commitment to delivering results every time.


Arranging a mortgage is both science and art, process and imagination – our Mortgage and Credit Specialists use both to deliver outstanding mortgage solutions.


One of the only mortgage teams in Ontario with an in-house BIA registered insolvency counsellor and excellent relationships with several Trustees in Bankruptcy.


We’ve been recognized for our fierce focus on customer service by our peers and clients. See what people are saying about us.


Always feel valued, informed and respected while working closely with our team of big-hearted mortgage and credit specialists.

Ross Taylor

Whether it is the hundreds of clients whose credit history has been rebuilt or the hundreds more whose personal bankruptcies and consumer proposals Ross Taylor has negotiated over the past fifteen years, what really matters – to Ross – is the countless lives transformed in the process. Ross has thirty plus years experience in financial services, including:

  • Vice president of retail banking at Metropolitan Trust
  • Vice president of a software and services company
  • President of a data storage company

Above all, Ross brings equal parts expertise and heart to every client interaction, and his healthy relationships with partners and industry leaders speak volumes to his achievement in his field. Ask Ross, and you’ll get more than just an answer, you will get a life-changing solution.

2019 Mortgage Professionals Canada Awards of Excellence – National Finalist, Marketing Campaign of the Year

2018 Mortgage Professionals Canada Awards of Excellence – National Finalist, Marketing Campaign of the Year

The 2018 Canadian Mortgage Awards – Nominated, Best in Customer Service

2017 Mortgage Professionals Canada Awards of Excellence – Winner, Financial Literacy Leadership

2008 Canadian Mortgage Awards – National Finalist, Best in Customer Service

Ross has been featured in

The Globe and Mail, Toronto Star, MoneySense Magazine and CBC News.
He has also authored three chapters on credit matters for Ellen Roseman’s most recent book, Fight Back.

Our People

Tenely Kam

Mortgage Fulfillment Officer

With fourteen plus years in the financial services sector Tenely Kam is both a natural and a professional fit for the ASKROSS team. Her additional Cross-Canada experiences as a military wife, position her well in the areas of service, community, loyalty and customer care.

A “life outside the bank” at Ross Taylor and Associates, with the opportunity to be creative and really impact the lives of others, is Tenely’s dream position. Since she started out as a client, Tenely knows first-hand just how life changing walking through those office doors can be!

Sarah Irgasheva

Sarah Irgasheva

Mortgage Agent

Sarah brings a wealth of experience and knowledge to the ASKROSS team – not only as a mortgage agent, but also as a successful real estate agent of more than ten years. This particular combination of skills brings added value to each client interaction.

Sarah truly cares about the people whose lives she touches. Her calm approach and quiet confidence will put even the most nervous borrower at ease, and she is well-versed in dealing with both first time buyers and difficult mortgage situations. Outside of the office, wellness, warmth, friends and family are the fuel for keeping Sarah top of her game.



Not your average industry professionals, the underwriting team at Ross Taylor and Associates, have more in common than just their razor sharp underwriting skills – each one is just so darn nice. Some might go so far as to say the sweetest in the industry!

Our Partners

Business Partners

Mariya Berenbaum
Real Estate Lawyer
Mariya Berenbaum

Issack Derchansky
Real Estate Lawyer
Derchansky Legal

Insurance Services Limited
Home and Auto Insurance

Trustees in Bankruptcy & Administrators of Consumer Proposals

Ron Klein
Licensed Insolvency Trustee
Brief & Associates

Jason Quinney
Licensed Insolvency Trustee
Hoyes Michalos

Jordan Rumanek
Licensed Insolvency Trustee
Rumanek and Company

Howard Landau
Licensed Insolvency Trustee
Dodick Landau

Financial Services

Doug Baxter
Financial Consultant
Investors Group Financial Services Inc.

David Predovich
Investment Advisor
TD Wealth Management

Brian Shumak
Independent Financial Services Professional
Brian Shumak Financial Services


Alicia Whalen
Digital Marketing Strategist
Idea Hatching

Sandra Booker
Project Manager
Any Old Task

Jen Schmaltz
Art Director
Jen Schmaltz Boutique Design Studio

Sarah Rozema-Seaton
Digital Media Strategist
Big Red Bow

Natasha Taylor
Digital Marketing Specialist
Ross Taylor & Associates


Amy Seagram
Website Designer
KAJ Creative

Bogdan Smal
Infrastructure, integrity and optimization


Anything at all